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PRIVACY POLICY

Effective Date: July 29, 2025

At The Flower Bloom Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or communicate with us. By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy.

1. Information We May Collect
We may collect personal information in the following ways:

  • When you place an order: name, billing and shipping address, phone number, email, payment details

  • When you submit a contact or booking form: name, email, event details, phone number

  • When you join our mailing list or engage with us on social media: name, email address, preferences

  • Automatically via cookies: IP address, browser type, device information, website usage


2. How We May Use Your Information
We may use the information we collect to:

  • Fulfill and deliver your flower orders or event services

  • Respond to customer inquiries and provide customer support

  • Send booking confirmations, invoices, or service updates

  • Share promotional offers, seasonal updates, or newsletters (only if you opt in)

  • Improve our website experience and marketing strategies

We do not sell, rent, or trade your personal information to third parties.

3. How We May Share Your Information
We may share limited personal information with trusted third-party service providers for purposes such as:

  • Processing payments (e.g., Stripe, Square, PayPal)

  • Managing email newsletters or SMS marketing (e.g., Mailchimp, Klaviyo)

  • Website analytics and ad performance (e.g., Google Analytics, Meta Pixel)

All third-party providers we use are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

  • Remember items in your cart

  • Analyze website traffic and visitor behavior

  • Deliver targeted ads on social platforms or Google

You can disable cookies through your browser settings, although this may limit certain site features.

5. Email & SMS Marketing
If you opt into our mailing list, you may receive occasional updates about:

  • Special offers and promotions

  • Seasonal product launches

  • Event inspiration or shop news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or replying STOP to SMS messages.

6. How We Protect Your Information
We implement standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. All payments are processed through secure, encrypted platforms.
However, please note that no online transmission is 100% secure. By using our website, you acknowledge and accept this risk.

7. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights and Choices
You may:

  • Request access to or correction of your personal data

  • Request deletion of your data, unless we are legally required to retain it

  • Opt out of marketing communications at any time

To exercise your rights, email us at hello@theflowerbloomstudio.com

9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the effective date at the top. Continued use of our website after updates indicates acceptance of the changes.

10. Contact Us
If you have any questions or concerns about this policy or your data, please contact us at:

The Flower Bloom Studio
Email: info@flowerbloomstudio.com
Phone: (703) 249-9056

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